Automated Telephone Teller

  • Overview

    Automated Telephone Teller

    Imagine this: you need to access your account, but you’re not near a branch, and you don’t have internet access or it is super slow. If you’ve never used a telephone teller before, you’ll quickly learn that it’s designed to help you feel at ease, knowing you can access your account at any time from any place.

    Bank with Spirit of Alaska Federal Credit Union and access your account by telephone at any time!

    Sign up for automated telephone service today at (907) 459-5959 or toll-free at (800) 459-5967.

    An automated teller to help you manage your account by phone

    • Telephone accounts are always free.
    • You can access all checking and savings accounts, and make transfers.
    • Even make loan payments over the phone.
    • Protect against fraud by accessing your recent activity.
    • Check your balances quickly and easily, so you always know exactly how much you have to spend.

    "You were terrific. Closing my business in town is the only reason I'm closing my account."

    - M.B.

    How to Sign Up for the Automated Telephone Teller

    You will need your full account numbers to access the ATT Line. Find out your account numbers by calling our call center or visiting a branch.

    1. Dial 907-459-5959, or toll free (800) 459-5967
    2. Enter your savings or checking account number when prompted
      NOTE: Please do not use your member number
    3. Enter the last 4 digits of your social security number (PIN)
    4. Change your PIN

    Once you are signed up, you can transfer money, make balance inquiries, hear your last transaction or pay a credit card.

    Additional Information

    ATT Line stores and relays transaction history for the previous 30 days only. For further history access your account via e-Teller.

  • FAQ

    Frequently Asked Questions

    • Is there a cost to access my account through the Automated Telephone Teller (ATT)?

      Not at all. The ATT line is free to use for our members.

    • What hours is the ATT line available?

      You can access the ATT line 24 hours a day, 7 days a week.

    • Do I need to sign up?

      Yes, you will sign up to use the system right away after you call in.

      You will need your full account numbers to access the ATT Line. Find out your account numbers by calling our call center or visiting a branch.

      1. Dial 907-459-5959, or toll free (800) 459-5967
      2. Enter your savings or checking account number when prompted
        NOTE: Please do not use your member number
      3. Enter the last 4 digits of your social security number (PIN)
      4. Change your PIN

      Once you are signed up, you can transfer money, make balance inquiries, hear your last transaction or pay a credit card.

    • Is it safe?

      We do our utmost to make sure your experience is safe. To access your account information through the secure ATT line, you must first use a PIN.

  • Call 907-459-5959

e-Teller Login

Search

I need help with Automated Telephone Teller

We’d love to help! Just give us your name, phone number, and email address and we’ll contact you as soon as possible!

    For your security, do not include sensitive information, such as Social Security numbers or account numbers, in your message. If you need to communicate with us about sensitive information please use the Message Center in e-Teller, your online banking application, or call us during regular business hours so we can verify your identity. For other inquiries, send us a message here and we're happy to help!

I have a question

We’d love to answer your questions! Just give us your name, phone number, and email address and we’ll contact you as soon as possible!

    For your security, do not include sensitive information, such as Social Security numbers or account numbers, in your message. If you need to communicate with us about sensitive information please use the Message Center in e-Teller, your online banking application, or call us during regular business hours so we can verify your identity. For other inquiries, send us a message here and we're happy to help!

Leaving Our Website

Attention! You are now leaving the Spirit of Alaska Federal Credit Union website. We do not control the security or privacy practices used at the following website. Periodically, Spirit of Alaska Federal Credit Union's website may include information from third parties and/or links to other websites. Spirit of Alaska Federal Credit Union does not make any warranties, express or implied, regarding any third party information or links to alternate websites. In addition, Spirit of Alaska Federal Credit Union assumes no responsibility for the accuracy or reliability of the content provided by third parties. If you click "CONTINUE", an external website will be opened in a new browser window. If you click "CANCEL", you will be returned to the this website.