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Contact & Locations

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    For your security, do not include sensitive information, such as Social Security numbers or account numbers, in your message. If you need to communicate with us about sensitive information, please use the Message Center in your Online Banking account or call us during regular business hours so we can verify your identity. For other inquiries, send us a message here and we're happy to help!

Call Us:

Main Number:

(907) 459-5900

Toll Free Number:

1-800-478-1949

Fax:

(907) 459-5990

Call Center Hours:

Mon-Fri: 10am - 6pm
Sat: 10am - 4pm

Mailing Address

Spirit of Alaska Credit Union

1417 Gillam Way
Fairbanks, AK 99701

Holiday Closings

  • New Year's - Observed January 1, 2025
  • Dr. Martin Luther King Jr. Day January 20, 2025
  • Presidents' Day February 17, 2025
  • Memorial Day May 26, 2025
  • Juneteenth June 19, 2025
  • Independence Day July 4, 2025
  • Labor Day September 1, 2025
  • Columbus/Indigenous Peoples' Day October 13, 2025
  • Veterans Day November 11, 2025
  • Thanksgiving Day November 27, 2025
  • Day after Thanksgiving November 28, 2025
  • Christmas Eve (Open 10am-1pm) December 24, 2025
  • Christmas Day December 25, 2025

All Branches

  • Gillam Branch

    Gillam Branch

    Address

    1417 Gillam Way
    Fairbanks, AK 99701

    Hours

    Lobby & Loans Department:
    Mon - Fri
    10am to 6pm
    ATM Video Teller
    Mon - Fri
    10am to 5pm
    No Drive-up

    Our Gillam Branch hosts our Consumer Loans and Mortgage departments, as well as the rest of our operations, and is centrally located close to downtown and the south-side of town. The lobby ATM includes a video teller option, available for most transactions.

    Get Driving Directions
  • Geist Branch

    Geist Branch

    Address

    4001 Geist Road
    Fairbanks, AK 99709

    Hours

    Lobby
    Currently Closed for Remodel
    ATM Video Teller (Temporarily Closed)
    Mon - Fri
    10am to 5pm

    This branch is currently closed for remodel. The ATM will be available for much of the remodel but is currently closed. The ATM will normally be available 24/7 for everyday transactions like deposits, withdrawals, balance checks, and transfers. Need a little more? Tap the screen between 10am–5pm, Monday through Friday, to speak with a live, local teller for help with more complex transactions such as loan payments, larger withdrawals/deposits, or account support.

    Get Driving Directions
  • Johansen Branch

    Johansen Branch

    Address

    495 Harold Bentley Ave
    Fairbanks, AK 99701

    Hours

    Lobby:
    Mon - Fri
    10am to 6pm
    Sat
    10am - 4pm
    Drive-up:
    Mon - Fri
    10am to 6pm
    Sat
    10am to 4pm
    ATM Video Teller
    Mon - Fri
    10am to 5pm

    Johansen is our flagship branch, built to 5-star Green Standards right off of the Johansen Expressway on the East side of town, and is open on Saturdays. The ATM includes a video teller option, available for most transactions.

    Drive-up Window

    Available

    Get Driving Directions
  • North Pole Branch (Inside Three Bears)

    North Pole Branch (Inside Three Bears)

    Address

    2801 Buzby Rd
    North Pole, AK 99705

    Hours

    Lobby:
    Mon-Fri:
    10am to 6pm
    Closed for Lunch 2-3pm (Video Teller Available at ATM)
    ATM Video Teller
    Mon - Fri
    10am to 5pm

    Full-service branch inside Three Bears with in-person support. The ATM includes a video teller option, available for most transactions—even during the daily 2–3pm closure.

    Get Driving Directions

All ATM Locations

Gillam Branch ATMs

ATM located on the West side of the branch with separate entry. Available 24 hours/day.

ATM inside member service lobby is open during business hours.

Video Teller Hours Mon-Fri, 10am-5pm.

Get Driving Directions

Address

1417 Gillam Way
Fairbanks, AK 99701

Geist Branch ATM

ATM located inside entry. Available 24 hours/day.

Video Teller Hours Mon-Fri, 10am-5pm.

Get Driving Directions

Address

4001 Geist Road
Fairbanks, AK 99709

Peger & Davis ATM

Located at the corner of Peger & Davis. Available 24 hours/day. Swipe your debit card to gain access.

Video Teller Hours Mon-Fri, 10am-5pm.

Get Driving Directions

Address

2509 Davis Rd
Fairbanks, AK 99709

Johansen ATM

Located in the front breezeway. Available 24 hours/day.

Video Teller Hours Mon-Fri, 10am-5pm.

Get Driving Directions

Address

495 Harold Bentley Ave
Fairbanks, AK 99701

North Pole ATM

Located inside Three Bears Alaska, next to our North Pole branch.

Video Teller Hours Mon-Fri, 10am-5pm.

Get Driving Directions

Address

2801 Buzby Rd
North Pole, AK 99705

Shared Branches

Notice: Shared Branching Service Discontinued

As of September 30, 2025, Spirit of Alaska no longer offers Shared Branching services. We encourage members to explore our other convenient options below.

 

What Are My Alternatives?

 

Even without Shared Branching, you’ll still have multiple easy ways to bank with us, whether you’re here in Fairbanks or living outside the area.

Shared Branching Service
Member Alternative
Free Cash Withdrawals Withdraw at any Spirit of Alaska branch or ATM with a Spirit of Alaska debit card.

(Coming Soon: Spirit of Alaska will join the Allpoint® Network, giving members surcharge-free cash withdrawals at thousands of ATMs across the U.S. and worldwide.)
Cash or Check Deposits Deposit in-person at any Spirit of Alaska branch or ATM, or use mobile check deposit through our app. (See separate table for “Options for Out-of-Town Cash Deposits”)

(Coming Soon: Spirit of Alaska members will be able to make deposits at select Allpoint+ ATMs, along with surcharge-free withdrawals at tens of thousands of ATMs across the U.S. and worldwide.)
Loan Payments Make payments via Spirit of Alaska online banking, mobile app, in-branch, ATM Video Teller, or by phone
Transfers Between Accounts Use Spirit of Alaska online/mobile banking or ATM Video Teller to transfer funds between accounts
Balance Inquiries Check Spirit of Alaska balances at any time via online banking, Spirit of Alaska ATM/Video Teller, mobile app, or during business hours by phone or in person.
Print Statements or
Transaction History		 Access and print through online banking or request in-branch

Options for Out-of-Town Cash Deposits

Option How It Works Estimated Cost Funds Availability
Coming Soon: Spirit of Alaska will join the Allpoint® Network Locate deposit-capable ATMs with the Allpoint ATM locater. Deposit cash at ATM into your Spirit of Alaska account. $0 Instant
Money Order (USPS, Walmart, etc.) Buy with cash, deposit via mobile app $1–2 3 business days (check hold applies)
Cashier’s Check (Bank/CU) Buy with cash, deposit via mobile app $5–10 3 business days (check hold applies)
Retail Cash-Load Network Load cash onto a prepaid card or app (e.g., Cash App, Netspend) at stores like Walmart or CVS, then transfer to your Spirit of Alaska account $1–5 Minutes to load; 1–3 days for bank transfer
MoneyGram/Western Union Send cash to yourself or your account $5–20+ Within minutes to hours

Have Questions? We’re Here for You.

We know this change might impact members who’ve relied on Shared Branching, and we’re committed to helping make the transition smooth.

If you’d like help setting up digital banking, using our ATMs with Video Teller, or finding the best way to bank remotely, we’re just a call or visit away.

Contact & Locations