More Services & Forms

Change Your Address

Planning a move? Don’t forget to update your address.
You can update it by mailing or dropping off our Address Change Form at a branch — or log into Online Banking and send us a secure message.

Here’s the information you’ll need to provide:

• New Address
• Full name
• The number of each account affected by the change
• Social security number
• Birth Date
• Phone number

If your account has joint owners, be sure to include the information for everyone who has access.

Direct Deposit

If your employer participates in a Direct Deposit program, you can receive your paycheck electronically through us. When you sign up, be sure to use the Spirit of Alaska routing number (325272212) and your complete account number.

Here are a few common State and Federal direct deposit forms and information:

Social Security Direct Deposit Information

State of Alaska Payroll Direct Deposit

State of Alaska Unemployment Direct Deposit

Automatic Transfers between Spirit of Alaska accounts

Drop the hassle of a paper form and sign up for e-Teller!

e-Teller lets you easily set up automatic transfers and loan payments to any account. Simply choose “Transfer Funds” once you are logged in and set up the number of monthly automatic payments desired.

If you do not use e-Teller, please use the Automatic Payment/Transfer Authorization Form to set up and authorize transfers within Spirit of Alaska accounts for:

• Automatic savings account transfers
• Mortgage loan payments
• Consumer loan payments (except credit cards. Use this form for credit cards)

Electronic Funds Transfer or ACH to a different institution

If you need an automatic transfer to or from an account at a different bank or credit union, you can set up a recurring Electronic Funds Transfer (sometimes known as an ACH). For incoming transactions, we will only accept payments to a credit card or loan. Start an ACH Agreement

If you need to stop an ACH payment, you can use this form: Recurring Debit (ACH) Stop Payment Form

See any unusual ACH transactions on your account?  Dispute an Unauthorized ACH Transaction. You can also call us during business hours at 907-459-5900 with any questions about unauthorized transactions

Transaction Disputes

If you plan to move, be sure to update your address with us. You can do this by mail or at a branch with our Address Change Form, or through our secure e-Teller messaging system.

If you need to dispute a transaction on your account that is NOT fraud related, please use our Transaction Dispute Form.

Only use this form if you believe a transaction on your account to be in error, and not fraudulent.

For Fraud related disputes, see our Security & Fraud Prevention page.

Wire Transfers

To get same-day service for your wire transfer, you must submit your written request no later than 12:00 PM. All requests received after 12:00 PM will be processed on the next business day.

Wire Transfer Form

Certain wire amounts will require a Spirit of Alaska representative to contact you for verification. Please make sure your phone numbers on file are kept current so that we are able to contact you.

See our Pricing Guide for wire transfer fees.

Foreign Transactions & Currency

Spirit of Alaska Federal Credit Union does not conduct foreign currency exchange or international wires, with the exception of Canadian checks. See our Pricing Guide for check prices.

Notary Service

We offer free notary services for our members. Stop by your nearest branch during business hours.

Money Orders

Money orders are available at all of our branches for your convenience. See our Pricing Guide for fees.

Cashier’s Check

Cashier’s checks are available for members only. A fee of $5 applies, unless the check is made out from your account to yourself, then there is no charge.

Order Checks

Members can order checks at any of our branches, or call the Call Center. A member service representative will be happy to assist you!

You can also order checks through our Online Banking application, e-Teller:

• Click on Account Services at the top of the page
• Click on Requests in the menu to the left
• Click on the Check link and complete the form and submit.

You will receive your checks in 7-10 days in the mail.

Get a free box of checks with Prime Checking

Open a Prime Checking account, and we will buy your first box of checks, up to $30 in value! Learn about Prime Checking.

Loan Payment Coupons

Spirit of Alaska can issue loan coupons for a small fee of $5. Call 907-459-5970, come in and see us, or print a blank coupon.

Close Your Account

Closed Account Form

Use this form if you would like to close your account with us. You must complete and sign the form before we can close your account and forward any remaining funds to you. A Member Service representative may contact you to confirm your information.

Please note that closing your account does not relieve you of loan obligations or fees due to this credit union. All checking accounts, ATM, debit and/or credit cards, and loans must be closed before we can close your primary share account. There may be a minimum wait period for outstanding transactions to clear before your account is closed.