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Home More Services & Forms

More Services & Forms

  • Overview

    More Services

    Spirit of Alaska provides many of the same banking services as the big banks. See what we can do for you everyday with this comprehensive list.

    Below, you will find information about the following services:

    • Change Your Address
    • Direct Deposit
    • Automatic Transfers
    • Electronic Funds Transfer or ACH
    • Transaction Disputes
    • Wire Transfers
    • Foreign Transactions & Currency
    • Notary Service
    • Money Orders
    • Cashier’s Checks
    • Order Checks
    • Loan Payment Coupons
    • Close an Account

    Change Your Address

    If you plan to move, be sure to update your address with us. You can do this by mail or at a branch with our Address Change Form, or through our secure e-Teller messaging system.

    Here’s the information you’ll need to provide:

    • New Address
    • Full name
    • The number of each account affected by the change
    • Social security number
    • Birth Date
    • Phone number

    If your account has joint owners, be sure to include the information for everyone who has access.

    Direct Deposit

    If your employer participates in a Direct Deposit program, you can receive your paycheck electronically through us. When you sign up, be sure to use the Spirit of Alaska routing number (325272212) and your complete account number.

    Demonstration of account and routing numbers on a check
    Here are a few common State and Federal direct deposit forms and information:

    • State of Alaska Payroll Direct Deposit
    • State of Alaska Unemployment Direct Deposit
    • Social Security Direct Deposit Information

    Direct Deposit Your Permanent Fund Dividend

    You can also Direct Deposit your Permanent Fund Dividend (PFD). Get your PFD earlier, and completely avoid any risk of PFD check theft in the mail. Read More about PFD Direct Deposit.

    Automatic Transfers between Spirit of Alaska accounts

    Drop the hassle of a paper form and sign up for e-Teller!

    e-Teller lets you easily set up automatic transfers and loan payments to any account. Simply choose “Transfer Funds” once you are logged in and set up the number of monthly automatic payments desired.

    If you do not use e-Teller, please use the Automatic Payment/Transfer Authorization Form to set up and authorize transfers within Spirit of Alaska accounts for:

    • Mortgage loan payments
    • Consumer loan payments (except credit cards. Use this form for credit cards)
    • Automatic savings account transfers

    Electronic Funds Transfer or ACH to a different institution

    If you need an automatic transfer to or from an account at a different bank or credit union, you can set up a recurring Electronic Funds Transfer (sometimes known as an ACH). For incoming transactions, we will only accept payments to a credit card or loan. Start an ACH Agreement

    If you need to stop an ACH payment, you can use this form: Recurring Debit (ACH) Stop Payment Form

    See any unusual ACH transactions on your account?  Dispute an Unauthorized ACH Transaction. You can also call us during business hours at 907-459-5900 with any questions about unauthorized transactions

    Transaction Disputes

    If you need to dispute a transaction on your account that is NOT fraud related, please use our Transaction Dispute Form.

    Only use this form if you believe a transaction on your account to be in error, and not fraudulent.

    For Fraud related disputes, see our Security & Fraud Prevention page.

    Wire Transfers

    To get same-day service for your wire transfer, you must submit your written request no later than 12:00 PM. All requests received after 12:00 PM will be processed on the next business day.

    Wire Transfer Form

    Certain wire amounts will require a Spirit of Alaska representative to contact you for verification. Please make sure your phone numbers on file are kept current so that we are able to contact you.

    See our Pricing Guide for wire transfer fees.

    Foreign Transactions & Currency

    Spirit of Alaska Federal Credit Union does not conduct foreign currency exchange or international wires, with the exception of Canadian checks. See our Pricing Guide for check prices.

    Notary Service

    We offer free notary services for our members. Stop by your nearest branch during business hours.

    Money Orders

    Money orders are available at all of our branches for your convenience. See our Pricing Guide for fees.

    Cashier's Check

    Cashier’s checks are available for members only. A fee of $5 applies, unless the check is made out from your account to yourself, then there is no charge.

    Order Checks

    Members can order checks at any of our branches, or call the Call Center. A member service representative will be happy to assist you!

    You can also order checks through our Online Banking application, e-Teller:

    • Click on Account Services at the top of the page
    • Click on Requests in the menu to the left
    • Click on the Check link and complete the form and submit.

    You will receive your checks in 7-10 days in the mail.

    Get a free box of checks with Prime Checking

    Open a Prime Checking account, and we will buy your first box of checks, up to $30 in value! Learn about Prime Checking.

    Loan Payment Coupons

    Spirit of Alaska can issue loan coupons for a small fee of $5. Call 907-459-5970, come in and see us, or print a blank coupon.

    Close Your Account

    Closed Account Form

    Use this form if you would like to close your account with us. You must complete and sign the form before we can close your account and forward any remaining funds to you. A Member Service representative may contact you to confirm your information.

    Please note that closing your account does not relieve you of loan obligations or fees due to this credit union. All checking accounts, ATM, debit and/or credit cards, and loans must be closed before we can close your primary share account. There may be a minimum wait period for outstanding transactions to clear before your account is closed.

    "K. B., in Ops was very helpful and sympathetic. I really appreciate all you have done to help me through this crisis in my life."

    - L.D.

    Related Products & Services

    • Safe Deposit Boxes
    • About Us
    • Disclosures

    Resources

    • Pricing Guide
    • Spirit of Alaska Account Transfers
    • ACH Agreement
    • Wire Transfer Form
    • Close Account Form
  • FAQ

    Frequently Asked Questions

    • How do I submit a form?

      You can submit your signed and completed forms by fax or mail:

      • Fax: (907) 459-5996
      • Mail: 1417 Gillam Way, Fairbanks, AK 99701

      You are also welcome to hand-deliver them to your favorite branch.

  • Contact Us
  • Reach Us Contact & Locations
  • Member Service 907-459-5900
  • Toll Free Number 1-800-478-1949
  • Routing: 325272212
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Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

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Alert:

Scammers are increasingly targeting financial accounts by posing as credit union or bank employees. Never share your one-time passcodes, authentication codes, debit/credit card numbers, or online banking passwords. Spirit of Alaska will never request these details over the phone, via email, or through text. If you receive a suspicious call, even if it appears to be from our official number, hang up and contact us directly at 907-459-5900 to verify.

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I need help with More Services & Forms

We’d love to help! Just give us your name, phone number, and email address and we’ll contact you as soon as possible!

    For your security, do not include sensitive information, such as Social Security numbers or account numbers, in your message. If you need to communicate with us about sensitive information please use the Message Center in e-Teller, your online banking application, or call us during regular business hours so we can verify your identity. For other inquiries, send us a message here and we're happy to help!

I have a question

We’d love to answer your questions! Just give us your name, phone number, and email address and we’ll contact you as soon as possible!

    For your security, do not include sensitive information, such as Social Security numbers or account numbers, in your message. If you need to communicate with us about sensitive information please use the Message Center in e-Teller, your online banking application, or call us during regular business hours so we can verify your identity. For other inquiries, send us a message here and we're happy to help!

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