ATM Project Update

We are excited to announce that our ATM upgrade project is almost complete and that all branches and kiosk ATMs are now functional with brand new machines. Our team has worked diligently to replace and upgrade each ATM, ensuring that they are equipped with the latest technology to better serve you.

New ATM Features

  • Bill mix: Choose how you get your cash back with $5, $20, $100 bills
  • Cash deposit

Coming Soon

  • Check deposit
  • Live video teller (Speak with a live person on the screen!)

What is an ITM?  

In the coming months, these new machines will transition from ATMs to ITMs (Interactive Teller Machines). The ITMs will have all the same functionality as an ATM but will give you the option to speak to a live person on the screen if you need additional assistance or have more complex banking tasks.

New spaces have been designed in the Gillam and Geist branches to provide more privacy for ITM use. Both spaces will have glass enclosures to create physical space and sound dampening for your private banking conversations between you and the on-screen teller.

New ITM space at Spirit of Alaska FCU Gillam Branch
New ITM space at Spirit of Alaska FCU Gillam Branch

Thank You!

We thank you for your patience during this project as we have experienced delays related to supply chain and unforeseen circumstances and we hope that the new ATMs will provide you with a better banking experience. If you have any questions or concerns, please do not hesitate to contact our member service team at 907-459-5900.

Thank you for choosing Spirit of Alaska FCU, and we look forward to continuing to serve you in the future!

Posted on: February 21, 2023

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