-
Overview
Online Banking for Business
Do more for your business with the Business e-Teller option from Spirit of Alaska Federal Credit Union. Accessing your business or non-profit’s bank accounts should not be time-consuming. When you have a business account with Spirit of Alaska, you get all the benefits of a personal e-Teller account, plus built-in features made exclusively for businesses, such as user management and cash/asset management.
Secure Online Banking for Businesses and non-profits
- Designate authorized sub-users
- Monitor assets and business finances in a snap
- Make loan payments for Spirit of Alaska business loans
- Import data to accounting software for easier business taxes
- 256-bit security and dual encryption
"We've been with them for 15 years and really like them. In a credit union, 100% of our money stays here in the community and cycles throughout the Fairbanks area. Their online system is simple to use..."
- S.A.Designate Sub-users
You can invite other users to access your business’ online banking accounts, such as an administrative assistant, bookkeeper or tax preparer.
Give those users specific permissions, like removing access to statements or hiding specific accounts from view.
How to Add Sub-users
Sub-users are added in Settings > Users
- Provide the user’s contact information and assign a username
- An enrollment link will be sent to the user’s email address, and will only be valid for 15 minutes.
- Set the access levels for your sub-user to each business account, as well as statements.
Features
Download Transactions
Download your business banking transactions to Quickbooks, Excel or CSV, and Quicken.
Home Connect
Available through your Statements button in e-Teller, Home Connect is safer than sensitive documents sitting in your mailbox, reducing chances of identity theft. Receive statements and notices sooner than by mail, and view, print, download and access current and past documents.
Paper copies are available for a small fee. See our Pricing Guide.
With Home Connect, you can access:
- Transaction documents: deposited checks, paid checks, receipts.
- Account Statements and notices.
- IRS 1099/1098 statements.
Bill Pay
Access our Bill Pay service through e-Teller in the Pay Bills area. Read More…
Mobile Banking
Access your accounts on your phone or tablet with our convenient phone app for both Apple and Android systems. Read More…
Security & Encryption
e-Teller deploys full 256-bit security encryption and dual authentication. There are added layers of security that look for unauthorized or uncharacteristic behavior. You can also add your own additional layers of safety through adding unique security questions and using 2-step verification.
2-step Verification
e-Teller offers improved security management through 2-step verification.
Ownership of your account is verified through a second method, such as a code in a text message to your mobile number, a call to your home or a code in an email address you have told us you own.
A solution to account lockouts
Usually, people are locked out of their account for multiple incorrect password attempts. We recommend enrolling for 2-step verification, which will allow you to unlock your own account.
Depending on what information you have on file with us, you can choose to verify ownership of the account with your home number, mobile number or security questions.
- Mobile phone number: Provide a current mobile phone number to us and take advantage of text verification codes.
- Home Phone number: You can verify with a call to your home phone number.
- Security Questions: Answer 3 security questions as a verification method. Contact us to use this method of verification.
-
FAQ
Frequently Asked Questions
-
How do I get a Sign-On ID and password for business e-Teller?
To get a Sign-On ID and password for e-Teller, you need to walk through our online enrollment process. To enroll, go to www.spiritofak.com and do the following:
- Click on “Login” located on the upper right of the website.
- Click on “Enroll in Online Banking”. You will be taken out to our online banking application. Click the button for Enroll a Business.
- This will take you to the appropriate online enrollment form.
- Complete the enrollment form and submit it. Enrollment includes security questions and setting up 2-step verification.
- How long does it take to enroll in e-Teller?
- Can I choose my own username and password?
- What do I do if I forget my password?
- What do I do if I don’t remember my username?
- How do I add a sub-user to my business e-Teller?
- How do I disable an admin user for business e-Teller?
- I have multiple accounts, can I transfer between them?
- How do I download to Excel, Quicken or Quickbooks?
-
How do I get a Sign-On ID and password for business e-Teller?