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Home Credit & Debit Cards Debit Cards

Debit Cards

  • Overview

    Debit Cards

    Enjoy convenience with a Spirit of Alaska Visa debit card. Eliminate carrying cash or checks. Purchases are deducted automatically from your checking account, while at the same time providing protection and a secure way to pay for every day items.

    We deploy the latest technology, fraud protection, and more with our Visa debit card, so you can use your card safely and securely wherever you shop. All Visa debit cards issued by us include the latest EMV chip technology.

    We also provide instant issue cards. Open a checking account and get your EMV-chip Visa debit card immediately in the branch!

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    EMV Chip Visa Debit Cards: Superior Fraud Protection at Your Fingertips

    • EMV Chip technology
    • Limited liability on disputed transactions
    • VISA accepted worldwide
    • Cards instantly issued in the branch
    • Choose one of our photos or upload your own photo to customize your card!
    • Earn points with uChoose Rewards®

    Earn Rewards with your Debit Card!

    Spirit of Alaska and uChoose Rewards® give you more flexibility and choice than ever when it comes to redeeming reward points for stuff, including cash back!

    You can choose from millions of options like merchandise, travel experiences and activities, event tickets, merchant gift cards, cash and more, just by using your Spirit of Alaska debit card every day.

    Read More

    uChoose Rewards®

    "We have enjoyed many years of membership with you, for that we thank you."

    - G.K.

    EMV Chip Technology

    EMV is a global standard for cards equipped with computer chips and the technology used to authenticate chip-card transactions. In the wake of numerous large-scale data breaches and increasing rates of counterfeit card fraud, you can feel financially safe knowing your debit card information is more secure when used during chip-read transactions.

    Reduce your chances of fraud by using your card with merchants who have enabled chip reader devices. Swiping your card leaves you vulnerable as the card information embedded in the magnetic stripe is not encrypted.

    Read More about EMV Chips

    Visa Security Protections

    Have peace of mind with Visa’s extra security protections

    With your help and Spirit of Alaska’s Visa® debit card security protections, we prevent, detect and resolve fraud. Protections include:

      • Limited Liability in the event of fraudulent transactions.
      • Access to Identity Theft Assistance to help you recover your identity and prevent further problems
      • A 3-digit security code to verify your identity for Internet and phone purchases
      • EMV Chip Technology that helps protect against card replication. See below.

    EnFact Fraud Protection – 24/7 your card activity is being monitored for suspicious activity to protect your funds. If activity looks suspicious, Enfact’s fraud department automated call system will call you to confirm recent activity. EnFact will never ask you to provide your card number, pin number or bank account number.

    Instant Issue = No Waiting

    There’s no waiting for your card to arrive in the mail here at Spirit of Alaska. We issue your card immediately after you are done opening your checking account! Our cards are unembossed (no raised numbers), which allows us to offer this great convenience to our members.

    Along with Instant Issue, you can customize your card with a personal image.

    Disclosures

    See our Pricing Guide for any foreign currency exchange fees.

    Related Products & Services

    • Blocked Vendors & Areas
    • Security & Fraud Protection
    • Online & Mobile Banking Services
    • uChoose Rewards®
    • Digital Wallet
    • More Services

    Resources

    • Dispute a Debit Transaction (not fraud)
    • Video Learning Center
    • Customize Your Card
    • Pricing Guide
    • Notify us of Travel

    Learn with Banzai

    • Article: Debit Cards
    • Article: Identity Theft
    • Article: Income & Expenses
    • Coach: Create A Budget
  • FAQ

    Frequently Asked Questions

    • What are instant issue cards?

      Instant Issue cards are cards that are created at the branch. You don’t have to wait for your card to come in the mail! These cards can be customized with a picture from the credit union catalogue or customized with your own picture (upon pre-approval). Instant Issue Cards are un-embossed, meaning they have no raised letters.

    • How do I activate my card?

      Prior to using your card, you must call 1-800-992-3808 to activate it. The call must come from within the U.S. If you have questions, please contact member services at (907) 459-5900 during Spirit of Alaska business hours.

    • When does my debit card start working?

      If you receive your card at one of our Spirit of Alaska FCU branches, the card will work the next business day (this does not include Sundays or holidays) after 9 AM.

      If you get your card in the mail, the card will work once you call the number on the face of the card to activate it.

    • What do I do if I lose a card?

      Call the call center during business hours at (907) 459-5900. Business hours are from 10-6 M-F; 10-4 Sat. After hours, call 1-800-472-3272

    • How long do transactions take to clear my account?

      It really depends on the merchant. Some merchants clear the transaction within hours of the purchase, some can take 3-5 days.

    • Where can I view my debit card transaction holds?

      You can view your debit card transaction holds through e-Teller.

      1. Log in to your secure e-Teller.
      2. Click on your checking account
      3. Click on ‘view account holds’ on the side bar menu to the left
    • Do Spirit of Alaska debit cards earn rewards?

      Yes! Spirit of Alaska and uChoose Rewards give you more flexibility and choice than ever when it comes to redeeming reward points for stuff, including cash back! After accumulating 2,000 points, you can choose from millions of options like merchandise, travel experiences and activities, event tickets, merchant gift cards, cash and more.

      To get started, visit uChooseRewards.com. Click the Register link (under New to uChoose Rewards) and follow the prompts to create your User ID and password.

      Spirit of Alaska debit cards earn 1 point per $2 spent on signature purchases, PIN-less debit transactions (such as bill pay), and PIN point-of-sale transactions.

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Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

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I need help with Debit Cards

We’d love to help! Just give us your name, phone number, and email address and we’ll contact you as soon as possible!

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    For your security, do not include sensitive information, such as Social Security numbers or account numbers, in your message. If you need to communicate with us about sensitive information please use the Message Center in e-Teller, your online banking application, or call us during regular business hours so we can verify your identity. For other inquiries, send us a message here and we're happy to help!

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  • WARNING * Required
    For your security, do not include sensitive information, such as Social Security numbers or account numbers, in your message. If you need to communicate with us about sensitive information please use the Message Center in e-Teller, your online banking application, or call us during regular business hours so we can verify your identity. For other inquiries, send us a message here and we're happy to help!

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