Check here for the latest updates to our Mobile Banking app.

March 2021 Update

Update released on Sunday, April 4th 2021

Several features are being added to the Mobile App for cross-compatibility with the online version of e-Teller.

  • Nicknames – Nickname accounts within the Mobile App, and the nickname will update in e-Teller. Vice-versa, nicknames in e-Teller will update to the Mobile App.
  • Hide Accounts – Now hide individual accounts in the Mobile App for security purposes.
  • Running Balance – A running balance will be available in the Mobile App.

October 2020 Update

Update Available

Spirit of Alaska has implemented a major upgrade to our mobile app on Monday, October 19th as a part of the New e-Teller. This update is available for download.

Download Update

 

October 2018 Updates

Added Forgot Password and Change Password Functionality

Forgot Password

  1. Click the “Forgot Password?” link on the app’s home screen
  2. Enter your UserID and the email address that is connected to your online banking account.
  3. Retrieve the passcode sent to your email within 3 minutes.
  4. Update your password.

Change Password

  1. Login to the app
  2. Choose “More”
  3. Choose “Change password”
  4. Follow the prompts to change your password.

Update to User Interface

Apple iPhone

  • New login screen
  • Update to transfers/payments area & More menu
  • Buttons are now located on the bottom of the app screen.

Android Phones

  • New login screen
  • Update to transfers/payments area & More menu
  • Buttons are now located on the top of the app screen.

Trouble Updating our Mobile App?

Generally, if you are having trouble seeing the new app update, or logging in, you can try:

  • deleting the app’s cache in your settings
  • Uninstalling the app completely, and reinstalling

 

Need to download the App?

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